IS

Vithayathil, Joseph

Topic Weight Topic Terms
0.195 software vendors vendor saas patch cloud release model vulnerabilities time patching overall quality delivery software-as-a-service
0.160 capabilities capability firm firms performance resources business information technology firm's resource-based competitive it-enabled view study
0.130 computing end-user center support euc centers management provided users user services organizations end satisfaction applications
0.127 consumer consumers model optimal welfare price market pricing equilibrium surplus different higher results strategy quality
0.116 services service network effects optimal online pricing strategies model provider provide externalities providing base providers

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Choudhary, Vidyanand 1
chargeback 1 cloud 1 cloud computing 1 cost center 1
IaaS 1 IT governance 1 PaaS 1 profit center 1
SaaS 1 supply chain 1

Articles (1)

The Impact of Cloud Computing: Should the IT Department Be Organized as a Cost Center or a Profit Center? (Journal of Management Information Systems, 2013)
Authors: Abstract:
    How does the adoption of cloud computing by a firm affect the organizational structure of its information technology (IT) department? To analyze this question, we consider an IT department that procures IT services from a cloud computing vendor and enhances these services for consuming units within the firm. Our model incorporates the competitive environment faced by the cloud vendor, which affects the price of the cloud vendor. We find that when the cloud vendor faces intense competition, the cost-center organizational model is preferred over the profit-center model. Infrastructure services such as basic storage, e-mail, and raw computing face intense competition, and our results suggest that such services be offered as a free corporate resource under the cost-center organizational structure. When the cloud vendor has pricing power, a profit-center organizational structure is likely to be preferred. Our results suggest that highly differentiated services such as cloud-based enterprise-wide enterprise resource planning or business intelligence be offered under the profit-center structure. Finally, the profit-center structure provides greater internal quality enhancement to cloud-based IT services than the cost center.